Customer success stories of THG Ingenuity migration

4 min read

Choosing the right platform is crucial for long-term success in ecommerce. While THG Ingenuity has served as a platform for many growing businesses, some enterprises are finding themselves at a crossroads when it comes to scaling. Increasingly, brands use THG Ingenuity to Shopify Migration, seeking flexibility, enhanced features, and robust scalability that Shopify Plus offers.

This shift has led to remarkable “THG Ingenuity to Shopify migration success” stories, where businesses have unlocked greater growth potential after transitioning to Shopify. By focusing on customer success stories, we can examine the key reasons why this migration is gaining momentum and how businesses are leveraging Shopify’s extensive ecosystem to propel their eCommerce success.

As the eCommerce industry continues to expand, Businesses are Searching Which Platform is Best for them. platforms like Shopify are at the forefront, empowering businesses to scale and thrive. Shopify’s impressive performance, processing $79.5 billion in sales in Q2 2024 alone, highlights its reliability and appeal for enterprises of all sizes. Meanwhile, THG Ingenuity has increasingly struggled to meet the customization needs and growth ambitions of its clients, prompting many enterprises to migrate to Shopify Plus. Here’s why businesses are choosing Shopify Plus to accelerate their growth.

Flexibility and Customization

A primary driver of migration from THG Ingenuity is its lack of flexibility. Known for a rigid structure, THG Ingenuity imposes limitations on customization, which becomes a significant constraint for brands aiming to evolve their digital presence. As businesses expand, so do their demands for advanced features, custom integrations, and unique design elements that align with their brand identity and operational needs. In contrast, Shopify Plus stands out for its adaptable infrastructure, offering extensive customization capabilities that allow enterprises to implement bespoke solutions.

With access to over 8,000 apps in the Shopify App Store, Shopify Plus enables seamless integration with third-party tools like ERPs, CRMs, and marketing automation platforms. Additionally, Shopify’s robust API ecosystem empowers businesses to develop custom apps tailored to specific requirements, whether for managing complex inventory or automating customer support processes. Shopify’s open architecture thus fosters innovation and flexibility, positioning it as a versatile solution that THG Ingenuity simply cannot match.

Scalability for Growth

Scalability is another crucial reason enterprises are leaving THG Ingenuity for Shopify Plus. THG Ingenuity’s infrastructure has shown limitations in handling high traffic volumes, often resulting in slower page loads, potential downtimes, and a compromised user experience during peak periods. Such issues are detrimental to fast-growing businesses seeking to maximize engagement and conversion rates.

Shopify Plus, on the other hand, is designed with scalability at its core. Boasting 99.98% uptime, Shopify Plus can seamlessly handle significant traffic surges during events like Black Friday, Cyber Monday, and flash sales. Its cloud-based infrastructure ensures that even as traffic peaks, performance remains consistent. Shopify’s global Content Delivery Network (CDN) further supports rapid page loads across different geographies, enhancing user experience and increasing conversion potential.

Studies show that businesses migrating to Shopify Plus have observed an average improvement in site speed of 15%, translating to up to a 20% boost in conversion rates. Such statistics underscore why fast-scaling enterprises are opting for Shopify Plus to meet their growth demands.

Cost-Effective Infrastructure

For enterprises considering migration, cost-effectiveness is an essential factor, especially as they strategize for future investments. THG Ingenuity’s bundled pricing structure often includes services that may not be necessary, leading to higher operating costs for businesses. The inclusion of bundled solutions restricts companies from allocating resources to other crucial areas like marketing, customer acquisition, or product development.

In contrast, Shopify Plus provides a more transparent and predictable pricing model, which is especially advantageous for enterprise clients. For a straightforward monthly fee, businesses gain access to Shopify Plus’s exclusive features, including Launchpad for automating sales events, customizable checkout options, and priority customer support. By reducing extraneous costs, Shopify Plus allows companies to reinvest savings into strategic initiatives, making it a financially sound decision.

Success Stories: Businesses Thriving After Migrating to Shopify

Let’s explore the success stories of businesses that have transitioned from THG Ingenuity to Shopify Plus. These companies represent different industries but share a common goal unlocking growth by migrating to a more agile, scalable platform. Here’s how they benefited from the move:

Morphe Cosmetics: Enhanced User Experience and Sales Boost

Morphe Cosmetics, an international beauty brand, encountered significant challenges with THG Ingenuity’s limited user interface, restricting their ability to deliver a consistent shopping experience across regions. This lack of customization prevented them from effectively engaging their global customer base. After migrating to Shopify Plus, however, Morphe leveraged Shopify’s multi-currency and multi-language capabilities, allowing them to tailor the user experience to each market seamlessly.

Additionally, they utilized Shopify’s theme editor to craft a visually appealing and interactive storefront that better aligned with their brand’s aesthetic. This enhanced design led to an improved user experience and contributed to faster load times. Within just three months of the migration, Morphe achieved a 30% increase in conversion rates and saw cart abandonment rates drop by 25%. These results directly highlight the impact of Shopify’s advanced UX/UI flexibility and performance optimization on Morphe’s global eCommerce success.

 

Boohoo: Scaling Operations Seamlessly

Boohoo, a rapidly expanding fashion brand, faced limitations with THG Ingenuity’s infrastructure, which struggled to support peak shopping times like product launches and seasonal sales. Seeking a more scalable solution, Boohoo migrated to Shopify Plus, enabling them to streamline operations and effortlessly manage high-traffic events.

Using Shopify’s Launchpad tool, Boohoo automated flash sales and product launches, freeing up resources to focus on core business activities while Shopify handled the demands of high traffic. Additionally, Shopify’s integrated inventory management system allowed them to synchronize stock levels across multiple sales channels, effectively preventing overselling and backorders. This seamless integration facilitated a more efficient supply chain and enhanced customer experience. Within the first year of migrating to Shopify Plus, Boohoo achieved 50% year-over-year growth and doubled their customer base, illustrating the platform’s capacity to support dynamic, high-growth businesses.

Sephora: Streamlined Integrations for Omnichannel Success

Sephora, an electronics retailer, struggled to implement an effective omnichannel strategy with THG Ingenuity’s limited integrations. With Shopify’s API-first architecture, Sephora was able to seamlessly integrate their ERP and CRM systems, consolidating customer data and inventory across all sales channels. This integration provided a unified view of customer activity, empowering Sephora to deliver a true omnichannel experience.

By leveraging Shopify’s capabilities, Sephora offered services such as click-and-collect, in-store returns, and consistent customer engagement across multiple touchpoints. Within just six months of migrating to Shopify, Sephora saw a 40% increase in omnichannel sales, as customers enjoyed a more streamlined and integrated shopping journey. Shopify’s flexible ecosystem enabled Sephora to connect all aspects of their business, from inventory management to customer interactions, under a single platform. This migration allowed Sephora to enhance their omnichannel strategy and provide a superior customer experience.

Shopify Growth: How Migrating to Shopify Accelerates Business Expansion

As seen from the success stories above, migrating from THG Ingenuity to Shopify Plus is not just about switching platforms—it’s about unlocking new growth opportunities. Shopify Plus offers a range of features designed specifically for enterprise clients, helping them achieve faster growth, improved operational efficiency, and better customer experiences.

Global Expansion with Shopify Plus

One of the key drivers of “Shopify growth” is the platform’s ability to support global expansion. Shopify Plus allows businesses to create multiple storefronts for different regions, each tailored to local preferences. Whether it’s offering localized payment options or region-specific promotions, Shopify Plus simplifies the complexities of global commerce.

For businesses looking to expand internationally, Shopify offers over 100 payment gateways, 133 currencies, and automatic tax calculations for over 70 countries, allowing seamless global operations . This ability to customize and localize the shopping experience is a major factor in Shopify Plus’ success as an international platform of choice for enterprises.

Shopify’s Advanced Analytics

Data-driven decision-making is vital for eCommerce success, and Shopify Plus provides an extensive range of analytics tools to help businesses gain valuable insights into their operations. The platform’s advanced reporting capabilities allow enterprises to track customer behavior, analyze sales trends, and optimize marketing campaigns. Brands migrating from THG Ingenuity have praised Shopify’s reporting features for providing a clearer view of performance metrics, which in turn has helped drive strategic decisions.

Shopify Plus’ analytics enable businesses to run A/B tests, segment customers, and personalize marketing efforts—all of which contribute to higher customer retention and increased sales . By leveraging Shopify’s powerful data tools, brands can enhance their marketing efforts and improve ROI.

Customer Support and Reliability

Another key factor contributing to Shopify’s growth is its exceptional customer support. Shopify Plus provides 24/7 priority support through dedicated account managers, ensuring that enterprises have access to timely assistance whenever needed . This high level of support ensures that any issues are addressed quickly, reducing downtime and minimizing the risk of revenue loss during critical business operations.

Additionally, Shopify’s cloud-based infrastructure is known for its 99.98% uptime, providing businesses with reliable performance that can handle even the most demanding traffic surges . For enterprises that prioritize stability and performance, Shopify Plus delivers the reliability needed to operate at scale.

The Migration Process: Steps to a Successful Transition

Migrating from THG Ingenuity to Shopify Plus requires careful planning and execution to ensure a smooth transition. While Shopify provides tools and resources to help with the migration, Here is Guide to Migrate from THG Ingenuity to Shopify. But partnering with an experienced Shopify Plus agency like Oyecommerz can ensure the process is seamless and efficient.

Data Migration and System Integration

The first and most critical step in any migration is transferring data, including customer information, order histories, product catalogs, and inventory. Shopify’s built-in migration tools simplify this process. However, for enterprise-level migrations, working with an experienced team is essential to ensure data accuracy and integrity. 

At Oyecommerz, we specialize in eCommerce migrations, expertly handling the entire data migration process. From mapping and validating data to integrating third-party systems such as ERP and CRM tools, we use Shopify’s REST and GraphQL APIs to ensure seamless integrations. 

Our goal is to guarantee that your Shopify Plus store works harmoniously with your existing systems, ensuring smooth operations across all business functions.

Custom Design and Development

One of the most significant advantages of migrating to Shopify Plus is the ability to create a fully customized storefront tailored to your brand’s identity. 

Oyecommerz offers bespoke Shopify Plus development services, ensuring that your store’s design, functionality, and performance align with the demands of your growing business. Whether you need custom themes or app development, our solutions are designed to help your enterprise stand out in a competitive market. 

Using Shopify’s Liquid templating language, our design team creates high-performing websites that deliver a seamless, engaging customer experience.

Testing and Launch

Before going live, rigorous testing is essential to identify and resolve any potential issues. Oyecommerz offers comprehensive testing services, including performance checks, security audits, and functionality testing, to ensure that your new Shopify Plus store is fully optimized. 

Our team works closely with you to facilitate a smooth transition, offering ongoing post-launch support to address any issues and ensure that your Shopify Plus store remains a powerful tool for continued growth.

Seamless Shopify Migration with Oyecommerz

Looking to switch from THG Ingenuity to Shopify Plus? Oyecommerz is here to make the process smooth and hassle-free. We specialize in helping businesses—big and small—migrate, customize, and grow on Shopify.

From data migration to custom development, we handle it all with expertise and precision. Let us set your business up for eCommerce success. Contact for your Shopify migration today!

Contact to Migrate your Site to Shopify Now

Conclusion

As demonstrated by these success stories, migrating from THG Ingenuity to Shopify offers numerous advantages for enterprises aiming to scale, enhance customer experiences, and optimize operational efficiency. Shopify’s flexibility, scalability, and comprehensive ecosystem make it the preferred platform for forward-thinking businesses. Its ability to integrate seamlessly with existing systems, coupled with its robust feature set, empowers businesses to adapt quickly and innovate in a competitive market.

For businesses considering this transition, Oyecommerz stands ready to assist. With our extensive expertise in Shopify Plus development and migration, we guide businesses through each phase of the migration process, ensuring a smooth, efficient transition that aligns with your specific growth objectives. Our team’s deep technical knowledge and hands-on experience with Shopify’s APIs, custom app development, and data integrations ensure that your new store operates seamlessly with your existing infrastructure.

Frequently Asked Questions

1) What are the benefits of migrating from THG Ingenuity to Shopify?

Many enterprises experience significant benefits after migrating from THG Ingenuity to Shopify, including improved scalability, flexibility, and ease of integration. Shopify’s robust app ecosystem, customizable storefronts, faster load times, and enhanced user interface capabilities lead to better customer experiences, increased conversions, and optimized operational efficiency.

2) Can Shopify handle large-scale operations similar to THG Ingenuity?

Yes, Shopify Plus is designed for large-scale businesses, with the capacity to handle high volumes of traffic, large product catalogs, and complex workflows. With its API-first architecture and enterprise-level features, Shopify ensures businesses can scale smoothly while offering a seamless customer experience, even during peak periods.

3) How does Shopify’s app marketplace support businesses after migration?

Shopify’s extensive app marketplace allows businesses to integrate third-party tools such as CRM systems, order fulfillment platforms, and marketing tools, ensuring operational efficiency post-migration. These integrations empower businesses to optimize workflows, automate processes, and improve performance without sacrificing flexibility or scalability.

4) What kind of ROI can businesses expect after migrating to Shopify?

Many businesses that migrate to Shopify see significant returns on investment (ROI) within the first year. Improvements in conversion rates, reduced cart abandonment, increased sales, and better customer retention are commonly reported. For instance, Boohoo’s 50% year-over-year growth and Morphe’s 30% increase in conversion rates showcase the potential for higher ROI following migration.

5) How did Shopify’s design and customization options improve customer experiences?

Shopify offers businesses complete control over their store’s design through its theme editor and the use of Shopify Liquid, which allows for custom designs that reflect a brand’s identity. This level of customization enables enterprises like Morphe Cosmetics and Boohoo to create engaging, visually appealing storefronts that enhance the customer journey, ultimately leading to improved user experiences and higher engagement.

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